Privacy Policy

Effective Date: 11/4/2026

McLean Counseling Center (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mcleancounselingcenter.com, contact us, or receive services from our practice.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email address, date of birth, insurance details, and health-related data you provide when contacting us, completing forms, or booking services.
• Protected Health Information (PHI): Any information relating to your health status, treatment, or payment for healthcare that we collect during consultations or care.
• Website Data: Non-identifying information such as IP address, browser type, and site usage via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Provide and coordinate your care, including therapy, psychiatry, medication management, psychological testing and TMS therapy
• Communicate with you about your care or inquiries
• Provide documentation for insurance reimbursement and process payments
• Improve our services and website
• Comply with legal and regulatory obligations

3. Sharing Your Information

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for coverage and reimbursement purposes
• Third-party service providers who help us operate our systems securely and in compliance with HIPAA
• Law enforcement or regulatory agencies if required by law

We never sell your personal or health information to third parties.

SMS consent is not shared with third parties.

4. Your Rights

You have the right to:

• Request access to your medical records
• Request amendments to your information
• Request restrictions on certain uses or disclosures
• Receive a copy of this Privacy Policy
• File a complaint if you believe your privacy rights have been violated

Requests can be made in writing to our office.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.

6. Cookies and Analytics

Our website may use cookies to enhance user experience and track basic usage metrics. You can adjust your browser settings to refuse cookies if preferred.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

We provide services to children and adolescents only with the consent of a parent or legal guardian. We do not knowingly collect information from children under 13 through this website without parental consent.

10. Contact

For questions regarding this Privacy Policy, or to exercise your rights, please contact us at:

McLean Counseling Center
Phone: (703) 821-1073
Email: ad***@********************er.com